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Shipping Information

SHIPMENT & FEES:

Our shipping options and costs may vary. View what's currently available at checkout.Please note, depending on your location, the courier service that delivers your order may differ to the delivery partner who collects your return.Taxes and duties are calculated according to your shipping destination. 

Online prices are ALL-INCLUSIVE i.e. they include duty and import fees.We ship to you on a Delivery Duty Paid (DDP) basis, which means that all relevant import taxes and duties will be included in the final purchase price at checkout.

 Shipments to EU countries do not contain invoices or any other documents indicating value of items.

As required by customs regulations shipments to non-EU countries are accompanied by invoices indicating the value of items.

AVAILABLE ITEMS:

Items already available in stock will be dispatched in 1-2 business days (Monday-Friday) following order completion.

During sales or special promotions, processing may take longer.

PRE-ORDER ITEMS:

Pre-order items will be shipped as soon as they have been received in our warehouse. Payment for the pre-order item(s) will be deducted in full on the same day the order is placed, despite the postponed shipment date.We remind our new customers that UPTOANI may request a third-party supplier acting as an independent Data Controller to verify the transaction. Such process might potentially cause delays in shipping.

UPTOANI also reserves the right to dispatch ordered items only to the Billing Address provided by customers. 

UPTOANI cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond UPTOANI’s control. 

Please note, couriers do not make deliveries or pick-ups on the following Italian holidays:January 1

January 6

Easter and Easter Monday

April 25

May 1

June 2

August 15

November 1

December 8

December 25

December 26

 

Note: In the event of any inconsistency, discrepancy or divergences of interpretation between the English version and any other language versions of this publication, the English language version shall prevail.